Online secretary
The customer service revolution starts here
Your office never closes, and neither should your customer service.
With our 360° virtual secretary, turn every call, message or inquiry into a professional opportunity, even when you’re offline.
We act, you are in control
Your clients’ first impression can’t be a voicemail. Turn every contact into a flawless experience with our online secretary.
Always active
We take calls, messages and appointments no matter the time or day. Your business will always be available with our service.
Professional attention
Real people, without robots or automatic answers. We speak the language of your industry and we adapt to your business.
Intelligent scale
High demand day? We activate 5 extra lines. Low season? We adjust resources. You pay only for what you use, no iron-clad contracts.
Total security
Data encryption, confidentiality guaranteed by contract and GDPR protocols. Your virtual secretaries are discreet and professional.
Customized integration
We connect directly with your CRM, Google Calendar, WhatsApp Business and more. No double data entry: what we manage is synchronized in real time with your systems.
You define the rules
Your business never sleeps, and neither should your customer service. With our virtual secretary, you’ll never miss a call, an email or an opportunity.
Need an online secretary?
What if your business was available 24/7 without you having to be? We make it possible. Leave the interruptions behind. We take care of the communication so you can focus on what really matters: growing your business.
An online secretary manages your business communication without the need to be physically in an office. She takes calls, answers emails and chats, schedules appointments, organizes your calendar and handles administrative tasks. Her role is to make sure your business runs smoothly, filtering important queries and optimizing your time.
Unlike a virtual assistant who may focus on digital or internal management tasks, an online secretary focuses on customer service and remote administration. Their goal is to ensure that no customer goes unanswered, managing calls, appointments and queries in real time, with human and personalized attention.
The integration of our service is simple and fast. We adapt to the communication channels you already use, whether it’s your phone line, email or instant messaging systems. We set up the way you want us to handle calls and appointments, and we take it from there. We also offer integration with digital tools to better manage your business agenda, ensuring that appointments and consultations are synchronized with your calendar. If at any time you need adjustments to the service, we adapt it according to your new needs.
Would you like to improve communication with your customers?
Don’t let any important call go to waste. We’re here to help you deliver effortless, professional care.